web options, inc.
completes service tasks according
to a schedule to best meet our client needs in the design, development
and launch or enhancement of their site.
Support
is ongoing and delivered by web
options, inc.
on a continued basis.
Quality,
conscientious support is just one
of our dramatic
differences...
Web
Site Hosting
Our
hosting service provides 24/7 Support for a
client’s Web site. Storage capacity is scalable, providing considerable
peace of mind and flexibility for the future expansion and enhancement
of any site. E-mail accounts are included as are a number of site applications and enhancements. Website host
set up and domain name registration are available with every site we develop.
Web
Site Maintenance
Our
website maintenance service provides technical monitoring and updating
of the client’s website. We can establish a schedule for regular
monitoring of client sites for anomalies or errors, and quickly make
corrections as needed. This is most beneficial when something goes awry
without the client's knowledge. We engage as many
methods as possible to facilitate failsafe independence, however our
clients can feel confident that if a problem does occur we are available to quickly address the matter
and insure that the website continues to operate properly. For clients who
do not wish update interactivity capability, we also accomplish routine updates
as requested by the client as part of this service.
The ability to perform minor site changes and updates by the client's staff can be set up through a specialized software program, Macromedia's "Contribute", if that optional service is selected. Our staff can set up program interactivity and train relevant staff members to utilize the program once the software is purchased and can serve as backup should assistance be required. Clients with staff having basic HTML knowledge may elect to utilize "Contribute" as a cost saving method.
Customer
Support
Customer
support is a top priority, and all
web options,
inc.
associates embrace this philosophy. We are in business to serve our
clients and materially assist them in achieving and maintaining a successful
website. See Contact Us for how to reach us. Upon becoming an active client, we routinely provide
additional contact methods to ensure prompt attention for support issues.